Shipping and returns

SHIPPING INFORMATION

We know you want to get your goodies as soon as possible and will do our best to dispatch your order within two business days.

Shipping and handling fee is a flat rate of $9.90 within Australia, with complimentary shipping for orders of two or more deodorants.

If you would like your order quicker we offer Australia Post Express Post at a flat rate of AU $15.00.

RETURNS POLICY

Le Petit Lab offers a refund/exchange on products if they’re judged faulty, damaged or if we‘ve delivered you the wrong wares. In this unlikely event, please email us a picture of the product(s) within 7 days at hello@lepetitlab.com.au with the details of how we can make it right. We will assess the refund of return postage costs on an individual case basis.

All refund requests must be made within thirty (30) days of the date of shipment by Le Petit Lab. For hygiene and safety reasons, we are unable to offer a refund if you change of mind.

If a product boomerangs back to Le Petit Lab Australia because you accidentally gave us the wrong address, or didn’t pick up your package by the final date specified by Australia Post, we will try once to sort it out via the email you provided. You will have to pay for any extra postage fee to deliver it again while we keep the product safe for a month.